![]() The software is not permanently installed.If you travel for work or pleasure and have an issue with your laptop, and still have access to the Internet, give us a call! We can get you out of a pickle from anywhere. Can connect to anyone in the world with a working Internet connection.What are the overall benefits of remote support? The warning message customers might see when they install the software is a default message displayed by their browser whenever they download executable files. The company we use continuously monitors their development environment for viruses and malware, and all of the downloadable software is digitally signed to prevent tampering by third parties. No unencrypted information is ever stored on our system.Ĭan you catch a virus from downloading the support software? Our remote-support solution uses: end-to-end Secure Sockets Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption. Is it safe to connect over the Internet like this? ![]() Unfortunately there are some issues that may need to be resolved via our on-site or pickup services. A real PC Tune-Up, and you can watch and learn how to do it yourself.It is possible to give you an idea about most upgrade paths for your computer.Training on anything you wish to know about Windows and other Microsoft Products as well as many other software applications.Setup Parental Controls and other Protection for Children.Configure and Install almost any software application.Setup and repair most Network and Home Network related issues.Complete Security Audit and Preventative Maintenance Check.Full system check for software and most hardware issues.Repair most Windows XP thru Windows 7 Issues (as well as Server 2003-2012, Windows Home Server and Mac!).Over 75% of computer related issues can be solved this way. As long as there is a working Internet connection to the computer and your web browser is functioning, we can do anything that can be done from the keyboard and mouse via a remote session. What support can I receive without a technician being at my computer?
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